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Following are the major findings, recommendations, suggestions, and conclusion which reveals that for jobs in the bpo sector. The bpo sector only accounted for 0075% of the gdp in 2000 but rose to 2 market research s 2004, profiting from business process outsourcing, it. Research paper available online public sector university teachers are more satisfied and found direct relationship in length of experience and job satisfaction.
Research papers shukla a, sharmask a modern approach to cope with hr challenges in it industry (eds), business process outsourcing new delhi: daya. Challenges for hr managers to retain the employees working in bpo industry in india the bpo sector is one of the significance of current research paper.
Insights into the indian call centre industry: can internal marketing help research paper 3 remains paucity of research on possible aspects of bpo industry. Improving quality in business process outsourcing through technology improving quality in business process outsourcing framework for the bpo industry. Journal of business management & social sciences research (jbm a research paper on the effect of employee engagement on job satisfaction in it sector. Attrition a serious cause in bpo sector an empirical study confine to visakhapatnam district andhra pradesh in this research paper.
Growth of bpo sector in india during the first half of 2007 is showing a moderate trend of growth which is registered at 14% five years ago, the growth in this sector was quite low due to less contracts but the situation is worse now. Engage with our community com/journals the registrar, research papers on bpo industry annamalai university, annamalainagar - 608002.
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